Skills As A Sales Associate. Since your main job is interacting with customers, employers want to know that you're an active listener, good communicator, empathetic and that you have a positive attitude. You may need to be bonded.
Most sales associates are involved with finalizing sales and handling money and credit card transactions. You'll need to know how to use a cash register, and possibly Microsoft Office as well. The opening line sets the tone for the rest of the narrative.
He/she is responsible for dealing directly with the consumers.
The opening line sets the tone for the rest of the narrative.
Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Complaint handling is a critical part of this position. Don't forget to also include intangible (or "soft") skills that also play a key role, such as client negotiations, conflict.